Southwest is one of the best airlines to fly- some of the lowest baggage fees, and then you've got the uber friendly flight attendants. On this particular flight to Salt Lake City, Utah, the passengers were treated to a very funny safety announcement by Martha "Marty" Cobb.
A great way to get people to listen to those boring, routine safety instructions that most well-traveled individuals tune out.
More on the story and Marty.
blogging about my travels, travel-related news, and anything you might need to know about making the most of your trip
Showing posts with label Southwest Airlines. Show all posts
Showing posts with label Southwest Airlines. Show all posts
Tuesday, April 15, 2014
Sunday, March 23, 2014
Compare Fees and Perks On Major U.S. Airlines
For years the airlines have been nickel and diming us to death. You never really know until you've booked the flight and you realize all the extras you'll wind up paying, above and beyond the air fare itself.
We used to be able to check our first bag free. That has all changed
Bankrate has put together a comparison list of additional fees that some of the major airlines charge, so you can make an educated choice.
The first choice you have is to compare baggage fees. Most of the airlines charge about the same for checked baggage and nothing for carry on, except for Spirit Airlines which wins top award for best price gouger. Spirit charges a whopping $35.00 for a carry-on, $30.00 for the first checked bag, $40.00 for the second and $85.00 for the third. While most carriers don't charge for the 1st international bound checked bag, Spirit charges $35.00 for the carry on, $30.00 for the first checked bag and $40.00 for the second. All airlines except Spirit also start charging fees for overweight luggage at 50-lbs, whereas Spirit starts at 41-lbs. And you'd better pay those fees online or you'll pay more at the airport.
Then comes Frontier Airlines which charges $25.00 for an oversized carry on bag.
FIRST CHECKED BAG:
No Cost: Jet Blue and Southwest
$20.00: Frontier Airlines
$25.00: Alaska Air, American Airlines, Delta Airlines, Hawaiian Airlines, US Airway. United Airlines charges $25.00 but it depends on the destination.
SECOND CHECKED BAG:
No Cost: Southwest
$25.00: Alaska Air
$30.00: Frontier
$35.00: American, Delta, Hawaiian, United, US Airway
$40.00: Jet Blue
THIRD CHECKED BAG:
$75.00: Alaska, Frontier, Jet Blue, Southwest
$100.00: Hawaiian
$125.00: Delta, United, US Airways
$150.00: American
OVERWEIGHT BAGGAGE:
Can vary widely, but ranges from $75.00 all the way up to $200.00
You can also comparison shop on fees charged for:
Credit card breaks, Menu options, Seating, Priority boarding, Entertainment, Military discounts. Children, Blanket and pillows, Loyalty programs, and pets.
Check it out here.
Looks like I'll be checking out Southwest more often. I crossed Spirit off my check list a long time ago.
Be aware, that most airlines charge less for these fees if you pay for them online.
We used to be able to check our first bag free. That has all changed
Bankrate has put together a comparison list of additional fees that some of the major airlines charge, so you can make an educated choice.
The first choice you have is to compare baggage fees. Most of the airlines charge about the same for checked baggage and nothing for carry on, except for Spirit Airlines which wins top award for best price gouger. Spirit charges a whopping $35.00 for a carry-on, $30.00 for the first checked bag, $40.00 for the second and $85.00 for the third. While most carriers don't charge for the 1st international bound checked bag, Spirit charges $35.00 for the carry on, $30.00 for the first checked bag and $40.00 for the second. All airlines except Spirit also start charging fees for overweight luggage at 50-lbs, whereas Spirit starts at 41-lbs. And you'd better pay those fees online or you'll pay more at the airport.
Then comes Frontier Airlines which charges $25.00 for an oversized carry on bag.
FIRST CHECKED BAG:
No Cost: Jet Blue and Southwest
$20.00: Frontier Airlines
$25.00: Alaska Air, American Airlines, Delta Airlines, Hawaiian Airlines, US Airway. United Airlines charges $25.00 but it depends on the destination.
SECOND CHECKED BAG:
No Cost: Southwest
$25.00: Alaska Air
$30.00: Frontier
$35.00: American, Delta, Hawaiian, United, US Airway
$40.00: Jet Blue
THIRD CHECKED BAG:
$75.00: Alaska, Frontier, Jet Blue, Southwest
$100.00: Hawaiian
$125.00: Delta, United, US Airways
$150.00: American
OVERWEIGHT BAGGAGE:
Can vary widely, but ranges from $75.00 all the way up to $200.00
You can also comparison shop on fees charged for:
Credit card breaks, Menu options, Seating, Priority boarding, Entertainment, Military discounts. Children, Blanket and pillows, Loyalty programs, and pets.
Check it out here.
Looks like I'll be checking out Southwest more often. I crossed Spirit off my check list a long time ago.
Be aware, that most airlines charge less for these fees if you pay for them online.
Wednesday, May 16, 2012
What You Should Get If You Are Involuntarily Bumped Off Your Flight
The travel industry isn't going to advocate on your behalf when things go wrong during a trip, so it's incumbent upon you to learn the ins and outs and know your rights. We're not always aware of what we are entitled to, so we often lose out.
For example what happens when you get bumped from a flight involuntarily? One couple who wrote to travel ombudsman for National Geographic Traveler magazine, Christopher Elliott, were complaining about a problem they were having with Southwest Airlines. Apparently, they were on their trip home from Fort Myers to Milwaukee when they were informed at the gate that the flight was overbooked.
They had two options:
"take the next available flight" two days later, or "accept a refund of the cost of their return flight."
The family opted for the refund check in the amount of $1,387.20. Problem is, the agent made a mistake in the amount written, and their bank refused the check because of the discrepancy. For almost a year they have been trying to recoup the amount, to no avail. They even contacted the Department of Transportation, but still did not receive the money owed. They finally contacted Elliott to troubleshoot on their behalf. So the family is out the $1,387.20 plus the amount they had to pay for four one-way tickets back to Milwaukee.
Elliott had some interesting information for all travelers, including the Milwaukee family of four: The Department of Transportation requires that airlines compensate travelers for involuntarily being bumped. It's a federal regulation that passengers receive compensation for the value of the portion of the ticket in question. In fact, last year those amounts were increased:
Elliott, managed to get Southwest to overnight the family their check for the $1,387.20 plus a $500.00 travel voucher.
For example what happens when you get bumped from a flight involuntarily? One couple who wrote to travel ombudsman for National Geographic Traveler magazine, Christopher Elliott, were complaining about a problem they were having with Southwest Airlines. Apparently, they were on their trip home from Fort Myers to Milwaukee when they were informed at the gate that the flight was overbooked.
They had two options:
"take the next available flight" two days later, or "accept a refund of the cost of their return flight."
The family opted for the refund check in the amount of $1,387.20. Problem is, the agent made a mistake in the amount written, and their bank refused the check because of the discrepancy. For almost a year they have been trying to recoup the amount, to no avail. They even contacted the Department of Transportation, but still did not receive the money owed. They finally contacted Elliott to troubleshoot on their behalf. So the family is out the $1,387.20 plus the amount they had to pay for four one-way tickets back to Milwaukee.
Elliott had some interesting information for all travelers, including the Milwaukee family of four: The Department of Transportation requires that airlines compensate travelers for involuntarily being bumped. It's a federal regulation that passengers receive compensation for the value of the portion of the ticket in question. In fact, last year those amounts were increased:
The new rules also double the amount of money passengers are eligible to be compensated for in the event they are involuntarily bumped from an oversold flight. Previously, bumped passengers were entitled to cash compensation equal to the one-way value of their tickets, up to $400, if the airline was able to get them to their destination within a short period of time (within 1 to 2 hours of their originally scheduled arrival time for domestic flights and 1 to 4 hours for international flights). If they were delayed for a lengthy period of time (more than two hours after their originally scheduled arrival time for domestic flights and 4 hours for international flights), they were entitled to double the one-way price of their tickets, up to $800. Under the new rule, bumped passengers subject to short delays will receive compensation equal to double the one-way price of their tickets, up to $650, while those subject to longer delays would receive payments of four times the one-way value of their tickets, up to $1,300. Inflation adjustments will be made to those compensation limits every two years.
Elliott, managed to get Southwest to overnight the family their check for the $1,387.20 plus a $500.00 travel voucher.
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